| We promise to deliver a healthy root that is true to name and ready to start growing once planted according to the planting instructions included with each order.
We not only want you to be happy with your order from us we want you to be successful.
If you are at all displeased with your order please contact us within 48 hours of receipt or return your plants within 48 hours in the original packaging for a 100% refund. Please be kind enough to let us know how we can improve your gardening experience with peonies by using the Contact Us at Hidden Springs Flower Farm e-mail link on the left towards the bottom.
Hidden Springs Flower Farm provides planting instructions with every order because we want successful and happy customers. We have been doing all we can to grow and sell healthy peony roots to happy customers for many years. Once the plants are in your care, it is your responsibility to ensure they succeed. Please call or e-mail us with any questions you have regarding your peony order. We can not be held responsible for losses due to improper soil preparation, incorrect planting location, fertilizing, improperly adjusted sprinkler systems, handling or storage, extremes of weather or a delay in planting on your part.
Our family raises all 600+ varieties of our peonies right here on our own farm in Spring Grove, Minnesota. We are blessed with some of the best silt-loam soil, and with nature’s help are proud of the quality roots we grow. Each plant for your order is dug by our family personally and great care is taken in preparing the roots for your order to ensure you get a healthy, vigorous root meeting the standards of 3-5 eyes for lactiflora varieties and, unlike some other sellers, also on our hybrid varieties.
Please note that some plants may naturally have finer roots than others as well as some that are more inclined to be larger than average. This is a difference in variety and does not reflect on the garden performance of the plants. The greatest difference in root growth habit is seen in hybrids with their various species parents effecting root type and size. We will never substitute varieties, so it is worth your while to get an order in before rare and high demand varieties sell out during peak peony bloom season.
|